Privacy policy

Eraya Capital (“we,” “our,” “us”) recognizes the importance of protecting your privacy and is committed to safeguarding your personal information. This Privacy Policy explains how we and our affiliates collect, use, and protect your personal data when you visit and use our website. It applies to the website www.erayacapital.com and describes our data protection practices and obligations in accordance with applicable laws and regulations governing data privacy.

We are committed to ensuring the security of the personal information you share with us through our website. Please note that this Privacy Policy is subject to change without prior notice. You are therefore advised to review this Policy periodically. By accessing or using this website, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy, including any amendments made from time to time.

  1. Data Collection

We may collect personally identifiable information voluntarily provided by you while using our website. The categories of personal data that we may process include, but are not limited to, the following:

  • Personal Information: Name, gender, age, date of birth, postal and email address, contact number, nationality, and other identifiers.
  • Online Identifiers and Location Data: Device information, IP address, location, network carrier, logs, and other technical data.
  • Communication Details: Records of communications made through emails, SMS, instant messages, or calls, including any correspondence or interactions with our representatives.
  • Survey Information: Your responses to customer surveys conducted by us.
  • Usage Information: Details of your visits to our website, social media activity, and information collected through cookies or similar technologies.
  1. Cookies and Tracking Technologies

We use cookies, permissions, and other tracking technologies on our website to collect and process data about your online activity. This information helps us enhance user experience and improve our services.
You may configure your browser or device settings to refuse cookies or to alert you when a cookie is being placed. However, disabling cookies may result in limited functionality or restricted access to certain parts of the website.
Please note that this Privacy Policy applies solely to our website. When you access third-party links, we encourage you to review their respective privacy policies, as we are not responsible for their data practices.

  1. Disclosure of Information

We may disclose your personal data in the following circumstances:

  1. To government authorities or regulatory bodies, when required by law or legal process.
  2. To protect the safety, rights, or property of any individual.
  3. To prevent, detect, or address fraud, security, or technical issues.
  4. To protect our legal rights or the rights of users of our website.

We do not sell, rent, or share your personal information with third parties for marketing or commercial purposes.

  1. Data Security

We implement appropriate physical, technical, and administrative safeguards to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Access to personal data is restricted to authorized employees, agents, and contractors who are contractually obligated to maintain confidentiality.
If you suspect any misuse or unauthorized access to your personal data, please contact us immediately through the email or contact number provided below.

  1. Data Retention and Disposal

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable law or regulatory obligations. When the data is no longer required, it will be securely deleted or anonymized.
However, certain data may continue to exist in backup or archival systems for audit, legal, or compliance purposes.

  1. Limitation of Liability

Our website may contain links to third-party websites, applications, or software. We do not control, endorse, or assume responsibility for the content, privacy practices, or operations of such external sites. Visiting or using such third-party links shall be entirely at your own risk, and Eraya Capital shall not be held liable for any loss or damage arising therefrom.

  1. General Provisions

If any provision of this Privacy Policy is found to be invalid, illegal, or unenforceable by a court or competent authority, such provision shall be deemed severed from this Policy to the extent necessary. The remaining provisions shall continue to be valid, binding, and enforceable in full force and effect.

Contact Information
For any queries, concerns, or complaints regarding this Privacy Policy or our data handling practices, please contact us at:
Email: info@erayacapital.com

Last updated: 27-10-2025